We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

 

 

All shipping cost are calculated and covered by MVP Ring. We offer FREE shipping on all orders, except orders that need to be shipped in Europe. We charge $5 for shipping to European country.

 

MVP Ring will happily accept returns due to change of mind as long as a request to return is received by us within 45 days of receipt of item and are returned to us in original packaging, unused and in resealable condition.

 

Return shipping will be paid at the customers expense and will be required to arrange their own shipping.

Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.

(MVP Ring) will refund the value of the goods returned but will NOT refund the value of any shipping paid.

 

For more info, check our Return & Refund policy.

 

 

 

In general, domestic shipments are in transit for 7 – 15 business days. During the holiday season it may take longer.

 

Generally, orders shipped internationally are in transit for 7 – 21 business days. During the holiday season it may take longer.

 

Orders are usually dispatched within 1-3 business days of payment of order

 

Our warehouse operates on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

 

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

 

MVP Ring will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.

 

If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.

 

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation. If the package is lost, we will refund your order, or resend a new one by your choice.

 

 

 

Upon dispatch, customers will receive a tracking number from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

 

 

 

 

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. We will cover costs and new parcel will be sent.

 

 

 

Sales tax has already been applied to the price of the goods as displayed on the website

 

Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and email encourage you to be aware of these potential costs before placing an order with us.

 

If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to email at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.